About Us
Finding Inspiration in Every Turn
"At Lumina Care, we believe true support goes beyond the basics. We don’t just provide care — we create solutions that make everyday life brighter, easier, and more meaningful. From personal care and community access to home renovations and allied health, we tailor every service to each individual’s goals and lifestyle. Our difference lies in our commitment to go further — delivering care that adapts, empowers, and truly makes a difference."
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What's Important to Us?
Well being & Quality Care
We support participants to live safely, independently, and with dignity. Our person-centred approach focuses on physical health, emotional wellbeing, and empowering choice and connection.
We also nurture the wellbeing of our team, knowing that a supported and motivated workforce delivers the highest quality care to every participant.
Backed by Expertise,
Driven by Care
"At Lumina Care, we go beyond delivering standard support — we build a foundation that ensures every participant and team member thrives."
1
Recruitment Expertise
Our team is built by seasoned professionals who understand what quality care truly means. We handpick and develop passionate, experienced individuals who are dedicated to making a real difference in people’s lives.
2
Contract Management
With deep experience in managing contracts, we ensure that every service is delivered efficiently, transparently, and with genuine care. Every resource is used purposefully — to create real impact for our participants.
3
Smooth Operations & Strong Leadership
Behind every great team is great leadership. Our leaders ensure smooth day-to-day operations so that our staff can focus on what truly matters — empowering participants to live independently, comfortably, and with dignity.
Our Story
Lumina Care was born from a simple yet powerful foundation — the traditional passion for caring for family and the deep-rooted value of hospitality. What started as a genuine love for looking after others has grown into a commitment to be part of something bigger — the healthcare community, and most importantly, people’s lives.
Built from the heart, powered by purpose.
"For us, Lumina isn’t just a service. It’s a shared journey — of people helping people, of communities growing together, and of bringing light and dignity into every life we touch."
— Roblee Medina, Co-Founder, Lumina Care
Meet the Founders
Leaders with passion, purpose, and proven expertise.
Roblee Medina
Co-Founder / Managing Director
Roblee brings a wealth of experience in recruitment and operations, ensuring that Lumina Care is powered by a team of dedicated, skilled professionals. With a background in project and contract management, she ensures every resource is managed efficiently and aligned with client needs.
Her hands-on approach means she’s deeply involved in both the people and processes that define Lumina Care — from building the right team to delivering seamless service for every participant. Roblee’s heart for care and passion for excellence make her the operational backbone of Lumina, ensuring quality, integrity, and impact in every detail.
Rey Palacio
Co-Founder / Managing Director
Rey is the driving force behind Lumina Care’s growth and partnerships. With strong management skills and strategic insight, he focuses on building lasting relationships with partners and industry allies — ensuring Lumina is supported by a network of trusted professionals and organisations.
His leadership fosters stability, collaboration, and innovation across the organisation. By connecting Lumina with the right partners and opportunities, Rey ensures the business stays strong, supported, and ready to deliver exceptional outcomes for participants and staff alike.
Lumina Team
More Than a Team — We’re Your Support System
At Lumina Care, our people are the heart of what we do. Each team member brings professional expertise, compassion, and dedication to ensure every participant feels supported, valued, and cared for. Together, we work seamlessly to provide consistent, high-quality care that truly makes a difference in everyday life.
Registered Nurses
Providing clinical expertise, care planning, and health monitoring to ensure every participant’s wellbeing is managed with precision and professionalism.
Enrolled Nurses
Supporting participants with daily health needs under RN supervision, ensuring safe and compassionate delivery of care.
Personal Care Assistants
Offering hands-on support with daily living tasks, personal care, and companionship to promote comfort, dignity, and independence.
Allied Health Professionals
Partnering with participants to enhance mobility, communication, and overall quality of life through services like physiotherapy, occupational therapy, and speech pathology.
Support Coordinators
Helping participants navigate their NDIS plans, connecting them with the right services and ensuring their goals are met.
Household & Lifestyle
Support Team
Assisting with home maintenance, meal preparation, and community engagement — supporting participants to live comfortably and independently.
Management &
Operations Team
The backbone of Lumina Care, ensuring smooth coordination, compliance, and high standards across all services.